Terms and Conditions
Simon Wood
Terms of business for Meetings, Conferences, Corporate Events, Large Party and Talent Exclusive Bookings
Introduction
In these terms of business, which apply to all bookings, the expression ‘Talent’ means Simon Wood and His Team operated by SWCOOKS and ‘Client’ means the person, firm or company booking or attending the Talents Event.
Booking confirmation
1.1 Any booking is provisional until the Talent receives a signed copy of these terms and a 30% Payment as Deposit from the Client or written confirmation of booking from the Client, receipt of which will be deemed to be the Client’s acceptance of these Terms.
Prices
2.1 All rates exclude VAT at the current rate unless stated otherwise.
2.2 Prices quoted are subject to variation up to 12 weeks prior to arrival, after which, except for variations due to Client requirements, they may only vary due to changes in VAT or other reasons outside the Talent’s control, in which case they will immediately be notified to the Client.
Availability
3.1 All meals, facilities and charges offered by the Talent are subject to availability at the time of booking and the discretion of the General Manager of the Talent.
Numbers
4.1 Provisional minimum numbers will be required from the Client at the time of booking and the Talent’s minimum charge for the facilities booked will be based on those numbers.
4.2 At least 14 days prior to arrival, the Client will provide the Talent with up to date guest numbers and dietary requirements.
4.3 At least 7 days prior to arrival, the Client will provide the Talent with final guest numbers. The final charge to the Client will be calculated using this number or the actual number attending, whichever is the greater, provided that the minimum charge is exceeded.
4.4 If any reduction is made by the Client to the final numbers less than 14 days prior to arrival, the Talent will charge the Client 100% of the per head charge for each guest not attending
4.5 In the event of a reduction in the numbers booked, the Talent reserves the right at any time to reallocate the booking to suitable alternative facilities or accommodation within the Talent.
Deposits
5.1 The Talent will require a 30% deposit prior to arrival, the amount being determined by the Talent. In all cases, failure to pay a deposit within 7 days of being requested to do so entitles the Talent to treat the booking as cancelled.
5.2 Deposits are payable as follows: • 30% of total agreed cost/minimum spend
5.3 If the Client cancels, any deposit will be lost
Payment
6.1 Settlement of the invoice and all on the day/night charges in full, less any advance payments, must be made on the day of the event and before departure from the Talent.
6.2 Payment is by cash, business cheque or such credit and debit cards as are recognised by the Talent.
6.3 At least 3 working days are normally required to process credit and debit card payments and 5 working days to process cheque payments.
6.4 Credit facilities with the Talent are available to corporate accounts, subject to application and prior approval, but not to private individuals. Details are available on request.
6.5 All sums payable are due for payment on presentation of invoice. In the event of any query relating to the invoice, the Client must notify the Talent within 7 days of the invoice date and the Client’s obligation to pay all outstanding balances immediately will not be affected.
6.6 The Talent may charge interest at a rate of 4% above Bank of England base rate, from time to time, on any outstanding balance after as well as before judgment.
Cancellation by the Client
7.1 Cancellations or postponements by the Client must be in writing and will result in the charges below becoming due. In each case, the percentage postponement charge is based on the advance notice of cancellation given and applies to the estimated total cost of the booking.
From 28 days to 14 days 50% Up to 14 Days 75%
Less than 7 days 100%
7.2 The Talent will try to re-let the allocated rooms and a reduction of the cancellation charge may be made if the Talent is successful.
7.3 The Client also agrees to reimburse the Talent for any costs incurred by it arising from the consequential cancellation of the Talent’s arrangements with third parties.
Changes and cancellation by the Talent
8.1 The Talent may cancel the booking at any time and without liability to the Client if:
8.1.1 the Client is more than 28 days in arrears with payment to The Talent or any other companies in the Group for previously supplied services;
8.1.2 the Client is unable to pay its debts as they fall due;
8.1.3 any part of the Talent is closed or unable to operate for any reason beyond the Talent’s control.
8.2 If the Talent cancels the booking for a reason other than as set out in clause 8.1, then it will use its reasonable endeavours to provide alternative facilities or another Talent.
8.3 If the Talent cancels the booking for a reason other than set out in 8.1.1 or 8.1.2 any deposits or monies paid will be refunded to the client.
Etiquette and controls
9.1 The Talent reserves the right to judge acceptable levels of noise or behaviour of the Client, guests or representatives and the Client must take all steps necessary for corrective action as requested by the Talent. In the event of failure to comply with management requests, the Talent may terminate the booking or stop any event without being liable for any refund or compensation.
9.2 It is the policy of the Talent not to discriminate on the grounds of race, colour, nationality, creed, sex, sexual orientation, marital status, age, ethnic origin or disability. The Client, its employees, guests and all sub-contractors engaged by or on behalf of the Client are expected to adhere to this policy and the Talent may, without incurring any liability, remove from the Talent any person offending against this policy.
9.3 The Talent and the events it hosts are subject to statutory controls, including those relating to fire, licensing, entertainment, health, hygiene and safety. These must be strictly observed by clients and their guests and representatives.
9.4 Prior consent of the Talent must be received for any entertainment or services contracted by the Client or for any display to be fixed. All displays must comply with statutory codes and regulations.
9.5 The Client will ensure that any outside contractor reports to the Talent’s duty manger to sign a contractor’s indemnity form. The Talent may in its absolute discretion refuse access to any contractor.
External purchases
10.1 No wines, spirits, beers or food may be brought into the Talent or its grounds by the Client, guests or representatives for consumption or sale on the premises without the express written consent of the Talent and for which a charge may be made by the Talent.
Liabilities
11.1 Other than for death or personal injury caused by the negligence of the Talent, the Talent’s liability to the Client is limited to the price of the booking plus expenses directly and necessarily incurred by the Client to comply with the booking.
11.2 Unless the Talent is liable under clause 12.1, the Client indemnifies the Talent from and against any and all liability and any claims, costs, demands, proceedings and damages resulting or arising from the booked meeting or event, the client, its guests and any outside contractor.
11.3 The Talent will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.
11.4 The Talent does not accept responsibility whatsoever for damage to, or theft from, vehicles parked on the Talent premises.
11.5 The Client is responsible for any damage caused to the allocated rooms, furnishings, utensils and equipment in them by any act, default or neglect of the Client, its guests or sub-contractors and shall pay to the Talent on demand the amount required to make good or remedy any such damage.
General
12.1 The Talent’s name, telephone and facsimile numbers, logo and website address must not be used in any advertising or publicity without the express prior written consent of the Talent’s General Manager.
12.2 The booking is not assignable by the Client without the prior written consent of the Talent.
12.3 The information provided by the Client may be processed by Wood Manchester for the purposes it has notified to the Data Protection Registrar. By confirming the booking, the Client consents to this processing of the information.
12.4 Any comment or complaint should be made to the Talent
12.5 These terms are deemed to incorporate the Talent’s general terms of business, copies of which are available on request or which can be read on the Talent’s website. 12.6 These terms will be construed in accordance with English law and the Talent and Client submit to the non-exclusive jurisdiction of the English courts.